Help
GlowBook Support
Get help with accounts, bookings, salons, privacy, security, or technical issues.
Support email: support@glowbookpro.com
Contact us
Email support@glowbookpro.com from the address linked to your account. Include a clear description and screenshots that do not expose passwords or payment details. We aim to reply within two business days.
Customer help
- Account verification, login, or password reset.
- Finding a salon or managing a booking.
- Incorrect booking information or difficulty contacting a salon.
- Personal-data access, correction, or deletion requests.
Salon help
- Onboarding and profile approval.
- Services, staff, schedules, absences, clients, and appointments.
- Subscription access and feature questions.
- Technical issues or suspected unauthorized access.
Service complaints and security
For lateness, service quality, deposits, or refunds, contact the salon first because it is the independent service provider. Report suspected account compromise, data exposure, or security vulnerabilities immediately to support@glowbookpro.com.
This launch draft is general information and should be reviewed by a qualified Moroccan lawyer before paid commercial launch.